FigaroA reply in minutes,
while the customer is still choosing.
Growth Control’s lead response agent. Figaro answers every new inquiry within minutes, on the channel it came from, completes the brief with the customer and keeps follow-ups ready for your approval until the customer decides.
Early access · built on Stretch Tent inquiries
Figaro replies and follows up. Prices, quotes and commitments stay with you.
The first reply
often wins the customer.
Customers send the same request to several businesses at once. Most businesses answer hours later, because the owner is with a client, on a job or the inquiry came in after hours. By then the customer has often heard from someone else.
Figaro answers first. It replies on the channel the inquiry came from, collects the details you need to quote, and keeps the next touch ready until the customer books, declines or goes quiet.
Nothing commits your business without you. Figaro does not set prices, change deal stages or promise availability; calls and texts follow your approval and the message approval rules.
Where your inquiries
already arrive.
Figaro works with the channels your customers already use. Other marketplaces and platforms are added on request.
- Yelp
- Quote requests and messages answered within minutes, including a polite reply when the request is not a fit, so no inquiry is left waiting.
- Website forms
- Form submissions come into the CRM with their source and get a first reply by email or text.
- Inquiries that arrive by email get an answer written for the request, not a generic acknowledgement.
- Text messages
- Incoming texts on your business number are answered and logged against the customer record.
- Phone calls
- A voice agent calls the person who asked to complete the brief. If nobody answers, a text follows.
From a quote request
to a decision.
This illustrative inquiry shows how the pieces fit. The same flow works for a tax return, a repair or any request that needs a quote. The customer and details are fictional.
The first minutes
- Customer writes on Yelp
- “We’re hosting about 80 guests on our lawn in June. What would a tent cost?”
- Figaro replies
- “Thanks for reaching out. To size it right, we’ll give you a quick call. Is now a good time?”
- Figaro calls, then texts if no answer
- Event date, guest count, layout, ground surface, power and setup window.
A complete brief in your CRM.
The inquiry, the reply and the details from the call are saved against the customer. You prepare and send the quote; Figaro keeps the follow-ups ready for your approval.
- Next step
- Send the quote · today
- Prepared follow-up
- Hi, just checking you received our quote for June. Happy to adjust the layout if your plans changed.
You approve each follow-up before it goes out.
From first message
to the customer’s decision.
What a team sees depends on its connected channels, CRM data and phone system.
- Inquiries in one place
- Every connected inquiry comes into the CRM with its source, an owner and a next step.
- A reply within minutes
- A first answer written for the customer’s request, on the channel it came from, day or night.
- The brief on a call
- A voice agent calls the person who asked to collect the details you need to quote, and switches to text when the call is not answered.
- A daily follow-up list
- Each weekday, the inquiries waiting on a next touch are prepared for you. Calls and messages go out after your approval.
- Messages with approval
- Texts pass Growth Control’s message approval rules: consent and opt-out, do-not-contact, and owner approval where the rules require it.
Built on our own sales.
Clear about the setup.
Figaro started on inquiries for Stretch Tent, the Southern California tent rental and sales business behind our case study. It is now available as part of scoped Growth Control implementations.
Works today
Yelp and website inquiries, calls and texts through the Quo business phone, a voice agent for brief calls and customer records in Twenty CRM, in English.
Scoped per engagement
Other marketplaces and platforms, other phone systems and languages, your own brief and qualification questions, and installation on your own infrastructure. We confirm what your setup supports before any work starts.
Figaro handles the first response and follow-up. Quotes, prices and commitments stay with your team.
One response agent.
A connected team.
Figaro takes care of the customers who come to you. The CRM keeps the record, Business Phone carries calls and texts, and the other agents keep their own responsibilities.
- Business PhoneCalls and textsCalls, texts and recordings stay in your business phone system. Figaro’s texts go through the approval rules.
- CRMRecords and next stepsTwenty CRM holds the inquiry, the brief and the next step. Figaro writes what it learned; your team owns the deal.
- CyranoLive callsWhen you take the call yourself, Cyrano suggests the next line and prepares the CRM update.
- MarcoOutreachMarco runs outbound prospecting. Figaro answers the customers who reach out first.
Answer every inquiry
before someone else does.
Bring the channels your inquiries come from and how you qualify a request. We’ll show how Figaro fits your CRM, phone system and sales process.
Book a 30-minute consultationEnglish · Russian · Ukrainian. Implementation and ongoing work are scoped separately.